Microsoft made a commitment to provide 10 years of product support for Windows 7 when it was released on October 22, 2009. As of January 14th 2020, this 10-year period has now ended, and Microsoft has discontinued Windows 7 support.
What this means for people still using systems based on the Windows 7 operating system is that you will no longer be able to receive updates for the majority of any software running on the device.
All Axone 4, Axone MINI are affected by this, and all laptop or PC based systems running Windows 7 OS will also need to upgrade to Windows 10.
Other products No matter what software you use, it is highly likely that the software provider will cease to deliver any further updates.
So what can you do?
Put simply, it’s time to upgrade to Windows 10.
In the case of TEXA customers who have tablets like the Axone 4 and Axone MINI, we have an “exchange” policy (old for new) available. The OS (operating system) cannot be upgraded on these devices so a replacement is the only option. Please contact us so we can help you. Any existing contracts on the old device will be automatically transferred onto the new device.
PC / Laptop users: Depending on the equipment you are using will determine whether they are worth upgrading the OS (operating system) only, or otherwise replacing the device completely. Again, let us assist you with the specifications required and the transfer of software to make it a painless transition.
We are here to help. Do not rush out and buy a laptop from a retailer. These are often inferior and usually only carry a 12 month warranty.